There are a lot of descriptors of what it takes to provide successful consulting services, but some of my favorites include subject matter expertise, grit, flexibility, and a positive attitude to make it happen. Creativeness, however, can be at the heart of a consulting business. We all know there’s demand and a job to do as consultants, but the way you want the market and your clients to perceive your services and what you offer requires imagination for differentiation. Kelsey has been a long time HDM partner, and she helped provide that creativeness when building our advisory program in 2021. It began with a much needed in-person trip to New York with our delivery team where we reviewed our capabilities and brainstormed offerings. When matching offerings to our core competencies, advisory services was at the top of the list. To build and formalize HDM’s advisory services, Kelsey and I (with the help of Class Act Media) went to work putting together the necessary content and deliverables to build “ACE” HDM’s Advisory Executive Consultant service.

KelsC. Consulting has helped us refine our strategy, introduce tactical approaches to optimize our operational model and helped transform staff into a high performing team. KelsC. Consulting has added value beyond the scope of the engagement.

I’ve spent the better part of the last decade working with Kelsey in a variety of capacities all within the consulting industry. During that time, she’s been my colleague, direct report, and consulting advisor as we’ve changed organizations several times through the years – we’ve built business together, landed many major client deals, delt with exceptionally challenging consultant and client issues, and navigated the constantly evolving healthcare IT consulting landscape together. I trust Kelsey and her ability to consistently deliver outstanding results – she understands the political diplomacy required to be successful in consulting, is well versed in supporting the growth and development of others as they accelerate their consulting careers, and she is fluent in supporting her client’s best interests. Very few can rapidly evaluate a new organization, diagnosis the challenges, and construct go-forward plans of action that result in measurable success while ensuring client executive buy in along the way – and Kelsey does it with ease time and again, all the while remaining positive and objective.

Kelsey brings a finely-polished balance of technical and project management skills, business development skills and staff development skills. I had the good fortune to witness Kelsey demonstrate these skills with project teams and executives when she was a Principal Director with Accenture. I was very impressed by her ability, in any situation, to quickly comprehend the core issue or objective, process all the variables, and to then artfully lead the group toward a successful outcome in an extremely polished and professional manner.

My acquaintance with Kelsey spans years and multiple common employers. I have worked with Kelsey in a variety of roles and engagement settings and can attest to her consistent ability to deliver to bring value to her clients. She has a versatility that continues to grow and a broad understanding of the healthcare landscape and beyond. Kelsey is adept at understanding any recommendation's impact to the client on multiple levels and is insightful as to the implications to those affected by her work. She is delivery-oriented and consistent in her performance of top notch work.

My team and I were preparing to stretch ourselves to our personal best and close the year strong. Kelsey conducted a workshop and was masterful at getting the team engaged with thought provoking questions to self-reflect on the barriers standing in our way. Kelsey’s style and energy brought a renewed inspiration to the team to think limitless. “Our boundaries are set by our own beliefs and our actions lead to the positive outcomes that drive success”. Kelsey’s insight and experience into what goes into building a high performance team is refreshing.